Frequently Asked Questions
What does Northstar Online Clinic treat?
Northstar Online Clinic provides telehealth care for common urgent and primary care needs, including cold and flu symptoms, sinus issues, urinary symptoms, skin concerns, medication refills when appropriate, chronic care follow-up, gap-in-care visits, and medical weight loss.
Who is this for?
Northstar Online Clinic is designed for adults in Colorado and Maine who want convenient online care, same-day help for common health concerns, follow-up for ongoing conditions, or support while between doctors or traveling.
Do I need to be in Colorado or Maine for my visit?
Yes. Patients must be physically located in Colorado or Maine at the time of the telehealth visit.
How do I get started?
Simply contact Northstar Online Clinic to request care. You do not need to sort through a long list of services first. Once you reach out, we can help determine the best next step for your concern.
Do you offer same-day appointments?
Same-day availability may be offered depending on schedule and the type of concern.
Can you help if I ran out of medication while traveling?
Yes, in many cases. If you are traveling in Colorado or Maine and need help with a medication issue, reach out to see whether a telehealth visit is appropriate.
Do you accept insurance?
Northstar Online Clinic is private pay and does not bill insurance.
Do you treat emergencies?
No. If you are having chest pain, severe shortness of breath, stroke symptoms, severe allergic reaction, stroke symptoms, or any medical emergency, call 911 or go to the nearest emergency room.
What if I am between primary care providers?
Gap-in-care visits may be available for patients who are between PCPs, waiting for a new patient appointment, or needing short-term help managing ongoing health needs.
Do you offer medical weight loss?
Yes. Medical weight loss services may include an evaluation, personalized treatment plan, prescription options when appropriate, and follow-up support.
How are visits done?
Visits are completed securely online using HIPAA-compliant technology. The exact format may depend on your clinical needs.
What ages do you see?
Northstar Online Clinic currently sees adult patients.
Ready to Get Started?
Contact Northstar Online Clinic today to request care in Colorado or Maine.